BOOKING TERMS & CONDITIONS
Vivienne Rickman-Poole recognises that mountain walking and swimming are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own involvement. By booking a day/event you are aware and accept these risks and will be responsible for your own actions and involvement. Vivienne Rickman-Poole will help you to manage these, but can never completely remove them.
CONDITIONS OF BOOKING
These conditions also apply to each individual when booking as a group. It is advised that you take out your own personal accident/cancellation insurance.
INSURANCE AND LOSS
Vivienne Rickman-Poole (VRP) days/events do not include any personal accident, cancellation, third-party liability or personal insurance. VRP recommends that you take out your own policy. VRP will accept no responsibility whatsoever in respect of loss or damage to personal property.
For group bookings, each individual must complete a booking form.
Only on receipt of a completed booking form and full payment will a place be guaranteed.
CANCELLATION BY VRP
Whilst every attempt is made to ensure that advertised days/event actually run, VRP will notify the client of cancellation as soon a possible where it believes on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for the activity.
In the unlikely event that VRP has to cancel your day/event, you will be offered either a full refund or another date.
VRP will not be liable for any travel or accommodation-related expenses.
CANCELLATION BY THE CLIENT
A cancellation by the client must be in writing.
Once notified of the cancellation in writing, VRP will try to resell the day/event place(s). In the event that VRP is able to resell the course place prior to the commencement date, the client will receive a full refund.
In the event that VRP is unable to resell the day/event place(s) prior to the course commencement date the client will be charged the following cancellation fees:
Where notice is 30 days or less, no refund will be given.
If notice is 30 days or more, VRP will refund your payment in full.